Shipping

Zelari sells a digital product: nothing is shipped physically. There is no carrier, no tracking code and no delivery address — you receive access to the online platform by e-mail.

How you receive access

After payment is approved, the access details are sent to the e-mail used at checkout within 15 minutes. Check your spam folder; if nothing arrives, write to [email protected].

The e-mail contains your login link, first-access instructions and the details of the plan you subscribed to.

Shipping costs

There are no shipping costs, customs charges or handling fees. The only amount charged is the subscription price shown at checkout, on the interval you selected.

What you need to use Zelari

Zelari runs in the browser: you need an internet connection and an updated browser on a computer, tablet or smartphone. No installation, CD, USB device or hardware is sent.

Additional users of your company are invited from inside the platform and receive their own access by e-mail.

If access does not arrive

Delivery can be delayed if the e-mail address was typed incorrectly or if your company's server blocks external messages. Contact [email protected] or +16612533303 and we will correct the address and resend the access.

First Step Solutions, LLC, registration 2025-001782189, 1740 H. Dell Range Blvd #281, Cheyenne, WY 82001.